SERIOUS WARNING: Online Stock Is A Lie

I want to issue a serious warning about trying to find stock, especially if you rely on their website for initial browsing. My online shopping experience was a complete nightmare, forcing me to drive to the physical location hoping for resolution, which only compounded my frustration. After wasting an hour navigating the aisles and realizing my trip was pointless, my conclusion was harsh but honest:
For this place to be so big they had nothing.
I felt compelled to leave this review and engage with customer service because the inventory discrepancy between the advertised selection and what is actually available is misleading and disrespectful to customers' time.
Customer: I am extremely frustrated. I drove 45 minutes to your location based on item availability listed online only to find absolutely none of the dresses I was looking for. Why are you wasting my time?
CS Rep: I sincerely apologize for the disappointment and the wasted trip. That sounds incredibly frustrating. Can you tell me the specific SKU or name of the dress you were hoping to find so I can check our real-time inventory system?
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CS Rep: I completely understand why you feel that way, and we are working to update our site more frequently. Let me check the warehouse availability immediately. If it is in stock there, I can place an order for you right now and expedite the shipping free of charge to make up for this experience.
Customer: Please do. I need that dress for an event next weekend, and if I can’t get it directly shipped, I’m going to have to take my business elsewhere.
CS Rep: I have located a size 8 at the main fulfillment center. I will process that order immediately with complimentary express shipping. You should receive a tracking number within the hour. Thank you for giving us a chance to correct this.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.